Top 7 Solutions When Your HP Touchscreen Stops Responding

Touchscreen laptops have transformed the way we interact with our devices. Whether it’s flipping through presentations, sketching ideas, or simply scrolling through content, a touchscreen brings convenience and speed. But what happens when your HP touchscreen stops responding?

We get it — it’s frustrating, especially if you rely on your touchscreen for daily tasks. But before you panic or rush to replace your laptop, know this: in most cases, it’s a fixable issue.

In this detailed blog by the expert team at our Hp Laptop Repair Center, we’ll explore the top 7 solutions when your HP touchscreen stops responding, what causes it, and when you should reach out for professional help.

Common Reasons Why Your HP Touchscreen Stops Responding

Let’s begin by understanding the problem. Touchscreen issues in HP laptops typically occur due to:

• Outdated or corrupted drivers
• Operating system bugs or updates
• Hardware malfunction
• Touchscreen disabled in settings
• Accidental software conflicts
• Dirty or damaged screen
• BIOS misconfigurations

No matter the cause, we’ll walk you through every possible solution to get your touchscreen working again.

Solution 1: Restart Your HP Laptop

This might sound too simple, but it often works.

Why?

A quick restart refreshes your system, reloads drivers, and clears minor glitches.

What to do:

• Click on the Start Menu.
• Select “Restart” (not “Shut Down”).
• Wait for the system to boot up again and test the touchscreen.

If your HP touchscreen stops responding only occasionally, a restart might be all it needs.

Solution 2: Clean the Screen Thoroughly

Sometimes, your screen may seem unresponsive due to dirt, oil, or residue build-up.

What to use:

• A microfiber cloth
• A small amount of screen-safe cleaner (never spray directly)

Tip:

• Make sure your hands are clean and dry before using the touchscreen.
• Still facing issues? Move on to the next fix.

Solution 3: Check if the Touchscreen is Enabled

At times, the touchscreen function is accidentally disabled — especially after updates or tweaks in settings.

To re-enable the touchscreen:

• Press Windows + X and click on Device Manager.
• Expand Human Interface Devices.
• Look for HID-compliant touch screen.
• Right-click and select Enable device (if it's disabled).

Note: If it’s already enabled, try disabling and re-enabling it again.

If your HP touchscreen stops responding even after this, the next steps are for you.

Solution 4: Update or Reinstall the Touchscreen Driver

Corrupted or outdated drivers are one of the top causes behind touchscreen malfunctions.

Steps to update:

• Go to Device Manager.
• Right-click on HID-compliant touch screen.
• Select Update driver.
• Choose “Search automatically for drivers”.

Still not working? Try uninstalling the driver and then restarting your laptop — Windows will automatically reinstall it.

Bonus Tip: If you see multiple "HID-compliant touch screen" entries, update them all.

Solution 5: Run Windows Troubleshooter

Windows has a built-in tool to detect and fix hardware problems — and it works quite well for touchscreen issues too.

To run Troubleshooter:

• Open Settings > Update & Security > Troubleshoot.
• Click on Additional Troubleshooters.
• Select Hardware and Devices and run the tool.

Follow the on-screen instructions and let it work its magic.

If your HP touchscreen stops responding after a Windows update, the troubleshooter might resolve version-specific bugs.

Solution 6: Calibrate the Touchscreen

Sometimes, it’s not that your touchscreen is not responding — it's just not responding accurately.

In this case, recalibrating might help.

How to calibrate:

• Open Control Panel.
• Select Tablet PC Settings.
• Tap on “Calibrate screen for touch or pen input” to fine-tune your touchscreen settings.
• Choose Calibrate, follow the dots, and save changes.

This is especially useful if the screen works intermittently or inaccurately.

Solution 7: Reset BIOS or Check Hardware

Still stuck? It might be time to peek under the hood — or at least the software controlling it.

Option A: BIOS Reset

• Shut down your laptop.
• Power on and press Esc or F10 (depending on the model) to enter BIOS.
• Find and select the “Reset” or “Load Default Settings” option to restore your system's original configuration.
• Save and exit.

Option B: Hardware Check If your HP touchscreen stops responding despite trying all software fixes, the issue could be hardware-related. This includes:

• Disconnected internal touchscreen cable
• Cracked digitizer
• Touchscreen controller failure

Don't worry — our technicians at the Hp Laptop Repair Center specialize in diagnosing and repairing touchscreen issues, even those other centers may give up on.

When to Call the Professionals

If none of the above solutions work, or if you're unsure how to perform them, it's best not to risk further damage.

That’s where we come in.

We Offer:

• Out-of-warranty laptop repair services
• Doorstep laptop repair across multiple cities
• Expert handling of all laptop brands including HP, Dell, Lenovo, Asus, Acer & more
• Same-day diagnosis and service (in most cases)

Call us today at: +91-7042640351, +91-9891868324

Whether your HP touchscreen stops responding, your display flickers, or your keyboard stops working — we’ve got your back.

Preventive Tips to Avoid Touchscreen Problems

While some issues are unavoidable, a little care goes a long way in extending the life of your touchscreen:

• Avoid using sharp objects or pens directly on the screen.
• Keep your display clean using proper cloths and sprays.
• Don’t overload your system with unnecessary third-party drivers or software.
• Update Windows and drivers regularly.
• Handle your laptop gently — sudden impacts can loosen internal connectors.

Final Thoughts

If your HP touchscreen stops responding, don’t panic — and don’t rush into buying a new laptop either. Many touchscreen issues can be resolved with a few simple fixes.

Start with software solutions like restarting, updating drivers, or calibrating your screen. If those don’t help, call the experts at our Hp Laptop Repair Center for quick and reliable service.

• Book Appointment - +91-7042640351, +91-9891868324
• Out-of-warranty? We’ve got you covered.
• Need service at home? We’re on our way.
• Any brand, any issue — we repair it all.

Because your laptop deserves expert care — and so do you.